Frequently Asked Questions


How do I access the VR experiences?

Once a ticket is purchased, you will receive a link to access the VR experience. For best immersive experience, using an Oculus Quest is recommended but not necessary. All VR experiences are accessible through web browsers (Chrome for best results), phone and iPad via app. Additional instructions will be sent once the transaction is completed.

Who is funding this museum?

This museum is currently completely self-funded by the founder. To maintain transparency, below is an overview of expenditure to operate the museum: (as of October 24, 2023)

  • 3D production software - $2680

  • Website / experiences hosting - $1796

  • Social Media Ads - $250

  • 2D Design Software (Adobe) - $ 1120

  • Printing costs for physical events - $ 1500+

  • Administration and travel - $1100

  • Books for research - $700

    Average monthly expenditure: $316.89

I have trouble accessing the VR experiences due to limitation of my devices. How do I get a refund?

Please send a refund request to admin@hongkongxrmuseum.org with your name and order number. We will process it asap.

Any other questions or concerns you may have, please email admin@hongkongxrmuseum.org